These are the Hardware and Software requirements that You need to have in place for full SLAs (Service Level Agreement) to be in effect. We will update this list from time to time as technologies age and others technologies are relased and tested by us. If an item requiring support does not meet our Technology Platform Standard, it will be at our sole discretion whether we charge you for any time incurred for supporting that item.
- Brand: HPE, Dell or IBM
- Redundant Power Supply Unit
- Warranty, CarePack or Maintenance : Current
- CPU: Intel
- Memory: 16GB or more
- Operating System: Windows Server 2019 or later
- Storage: RAID
- Management: iLO, iDRAC or similar
- Brand: Any
- Warranty, CarePack or Maintenance : Current
- CPU: Intel , AMD or M Chip
- Memory: 8GB or more
- Operating System: Windows 10/11 Business or higher
- Storage: 256GB or more
- Brand: APC
- Warranty, Carepack or Maintenance: Current
- Brand: Aruba or HPE
- Warranty: Current
- CarePack: Current
- Windows 10 or later business edition
- Apple IOS or MacOS
- Windows Server 2019 or later
- Brand: WatchGuard
- Warranty: Current
- Subscription: Current
- SentinelOne, Symantec , Panda, Huntress
- Synology
- NetGear
- HPE (SAN/NAS)
- Microsoft 365 (Business Premium /E3 /E5)
- Azure
- Brand: WatchGuard
- Warranty: Current
- Subscription: Current
- Microsoft Office Suite
- Google Chrome
- Adobe Reader
- PDF Creator
- WinZip / 7-Zip
- FileZilla